Quality/Business System Implementation

System Accreditations

System accreditations are monitored on an ongoing basis via continuation and re-certification assessments by our Registrar, Underwriters Laboratories of USA and India. This process is augmented by formal customer audits including VDA-6.3/6.5 and SQAM 20 Point assessment program.

System Review and Evaluation

Smiths companies operate in accordance with Smiths Corporate Governance policies, and a documented Integrated Business Management System with Standard Operating Procedures. The documented systems are verified through formal independent internal audits by a team of qualified auditors from Smiths Companies.

Product/Process Qualification

Smiths products are qualified in accordance with customer specific and licensor requirements via a formal project/quality planning cycle and initial sample verification methods which are confirmed and approved by licensors/customers. Process control is effected through facility/tooling design verification and customer specific control plan implementation. First-off and last-off production sample verification is operated on every part over all shifts. Special customer features are monitored by statistical methods or 100% fail-safe screening tests in process.

Product Qualification Equipment

Smiths Companies have on site product qualification facilities or have access to product qualification devices for physical, dimensional, structural and flammability characteristics including fundamental test methods for performance of HVAC System components. Chemical and physical tests beyond our scope of equipment are sub-contracted to accredited laboratories.

Quality and Business Operating Standards

Quality and Business standards are incorporated into an Integrated Business Management System (IBMS) being the intrinsic element of daily operations, which comprises a comprehensive Safety, Health, Environment and Quality (SHEQ) programme. Smiths companies are registered and certified by Underwriters Laboratories for International Standards ISO/TS 16949:2002, ISO 9001:2000, ISO 14001: 2004 and OHSAS 18001:1999.

Systems and Products are manufactured and qualified strictly in accordance with licensor standards and customer specific requirements using licensor/customer approved facilities, methods and product verification equipment.

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